Our company is an export-oriented limited company of precision measuring instrument electronic components, and the company's export tax rebate business has been represented by another trading company. But because the company’s products are all electronic components, even a small piece of electronic components needs to be certified separately when exporting. The cooperative trading company only acts as an agent, and the H code classification, certification, etc. are not responsible, so the salesman and trade The company's customs brokers are very tiring to communicate and often have to communicate repeatedly. Later, the company also looked for other trading companies as agents, but because our orders were not large and there were many products, other trading companies did not pay attention.

Our boss has always done things rigorously and methodically, but as long as he mentions the complicated export procedures, he looks like he has more than enough energy. Later, the boss heard about Alibaba One Touch from a friend and immediately asked us to connect with One Touch's customer service. What impressed me was that Yidatong did not immediately undertake our business needs. Instead, it sent a dedicated person to the factory to see the goods, and then helped us with professional classification guidance, which provided us with a lot of customs declaration documents. The great help made several of our salesmen have a complete and clear understanding of the customs clearance process, and later helped deal with several tax refunds. After more than 3 months of running-in, the cooperation between the company and One Touch has been very smooth. One Touch also has a special partner to take charge of our business. The partner understands our products very well and is also very professional in all aspects of export. The subsequent business communication is smooth. Now all the company's customs clearance needs are from the One Access platform, and the boss has always praised Alibaba One Access platform for its convenience and efficiency.